Monkey Forest Ticket Portal

FAQs / Help

Accessibility Related
Is Monkey Forest suitable for wheelchairs?

The ¾ of a mile pathway is wheelchair friendly, however; there are some steeper slopes which some wheelchair users may struggle with. Please ask our guides about our wheelchair friendly route.

We often recommend just stopping and watching the monkey antics unfold before your eyes – it’s also a great opportunity to get some brilliant pictures! If the slopes which lead to the second group of monkeys is not accessible, we suggest doing this and follow the path by the side of the stream. Please ask any of the guides in yellow about this.  

Do you hire wheelchairs?

No, we do not have wheelchairs to hire at Monkey Forest. Please visit the accessibility page.

Can I bring my guide-dog?

dogs are strictly not allowed in the Monkey Forest, however if you have a guide dog, we are happy to keep the guide dog in the onsite office whilst you enjoy the forest. Please call us to arrange this beforehand: 01782 659 845.

Do you have a hoist in the disabled toilets? 

No we don’t. If you need any special requirements, please call us on: 01782 659845 and if we can help we will.

Charity Related
Will you donate a prize for our charity event?

Due to the large volume of requests we get, we ask if you can email all details about the event, charity or organisation to info@monkey-forest.com. We then pick 50 organisations at random each month and donate tickets.

Food Related
Are there food facilities?

Yes, there are multiple picnic areas situated outside the monkey enclosure.

Please note, food is not allowed within the monkey enclosure; we recommend you leave your picnic in the car and collect it when ready. Just pick up a stamp from the kiosk on your way to the car for quicker access back into the park.

Can I bring a picnic?

Yes, there are multiple picnic areas situated outside the monkey enclosure. Please note, food is not allowed within the monkey enclosure; we recommend you leave your picnic in the car and collect it when ready. Just pick up a stamp from the kiosk on your way to the car for quicker access back into the park.

Do you have allergy free food in the cafe?

Yes, we do. Please ask a member of staff in the café for more details and options or for the allergy-free book.

Can I feed the monkeys?

NO. This could potentially harm the monkeys and their health. If you try and feed the monkeys you will be asked to leave.

Monkey Forest Enclosure Related
Can we take pushchairs in?

Yes, that is fine. But no child scooters or bikes.

Can my child ride a bike or scooter through the monkey forest?

No, these items will startle the monkeys and make the experience unsafe due to the nature of the forest.

Can I go out of Monkey Forest and re-enter on the same day?

Yes, if you want to leave the Monkey Forest premises to visit The Trentham Estate or collect things from your vehicle; you need to get a stamp from the Kiosk/Banana Café/Shop which allows you to re-enter. Please be sure you are aware of the closing times before you leave

Can I bring my dog?

No, dogs are natural predators of the Barbary macaque and are not allowed. 

Is it ok for pregnant women to visit?

Yes, absolutely fine.

How long will it take?

Monkey Forest is the perfect attraction for all ages and most visitors spend around 2-4 hours here. We have as well as the Monkey Forest experience: x2 Play Areas, x1 Meadow Walk, x2 Information Rooms, x1 Hidden Trail, x1 Café, x1 Jungle Shop.

Monkey Related
Can we hold/touch a monkey?

No, our monkeys are wild animals and out of respect for the monkeys you cannot touch or feed them. Please read the park rules before entering the park on your visit.

Will I see a monkey if it rains?

Yes, the 140 monkeys live in freedom within the 60-acre forest and therefore visitors will always see them. The Barbary macaques are well acclimatised to the UK weather, as in the wild they would face harsh winters and long hot summers. 

Are the monkeys safe?

Yes, our guides and safety procedures ensure your visit with us is as safe as possible. However, please ensure you are familiar with our safety rules before visiting. Only if you do not follow the safety rules is when the experience can become unsafe.

Opening Times / Price Related
When are you open?

Monkey Forest is a seasonal attraction. We open school holidays and weekends in February and March, before opening daily until October half term. Our dates and opening times change slightly throughout each season so please see our opening times and dates page for the current season dates.

How much are tickets?

Please see prices here: https://monkey-forest.com/opening-times-ticket-prices/

Online Booking Related
Can I book Online?

Yes, simply click here to buy your tickets online. We strongly advise you to book online in advance, so that you get a better price for the tickets. 

Do I need to book in advance?

For the best price, we suggest to book online.

Pay on the Day tickets can be purchased at the gate but they are a little bit more expensive. 

If you already have tickets, gift vouchers, complimentary tickets or a membership, you do not need to pre-book online, you can just turn up with your tickets.

Can I change my online booking

Online bookings operate on a redeemed basis. So if you cannot attend your planned visit, your ticket will not expire. Do not worry. Please decide when you would like to re-arrange your visit and show your e-ticket at the kiosk. There is no need to inform us of your new visit date.

How long are tickets valid for?

When buying tickets online we ask you to select the date you’re visiting, but all tickets purchased online are valid until the end of the current season. Please see our opening times page so see seasonal opening dates and times.

Travel Related
How do I get there?

If you’re driving please follow the SATNAV postcode ST12 9HR. For all other directions see our ‘how to find us’ page. We are located on the South side of the Trentham Estate. Monkey Forest is a separate business to the Trentham Estate. Please ensure you book separately.